Dallas Coronavirus Resources

Dallas Community Resources During Covid19

Go to https://docs.google.com/document/d/1JjMUisaCYkU_XhC-abks1gS-IMddDH-Mo6wk5Xflr4o/


FAQs about Dallas County’s shelter-in-place order [Dallas Morning News]

See DMN’s story Will grocery stores open? Can I walk my dog? FAQs about Dallas County’s shelter-in-place order March 23, 2020

Dallas County’s shelter-in-place order goes into effect at 11:59 p.m. Monday. Though the order will limit movement and force some businesses and workplaces to close, it is not a complete lockdown.

Can I leave my house at all?

Yes. Jenkins’ order allows residents to leave their homes for activities like grocery shopping, getting medicine, going to the doctor and getting supplies needed to work from home. You are permitted to do these essential activities for the well-being of your family.

If you are leaving your house for work or to run errands, the county order strongly advises residents to practice social distancing, meaning staying about six feet away from others.

Jenkins said Monday people do not need to have any sort of proof that they need to be outside because the order presumes residents will perform their civic duties.

Do I still have to go to work?

That depends. If you work for a business that is considered “essential,” your employer may still require that you work. But if your place of employment is not considered an essential service, then the county’s order requires that your workplace be shut down until the order expires.

Some workplaces may apply for exemptions if they have repurposed their manufacturing efforts to build respirators, according to Jenkins’ order.

What is an “essential” business or service?

“Essential” areas of business or service in Dallas County’s order include health care, government functions, retail and infrastructure services. Groups providing help to vulnerable populations can also remain open.

That means grocery stores, pharmacies and clinics will remain open. Gas stations and liquor stores, too. Those working in plumbing, electrical services, waste management and other services will also work. Child care services will also remain open to those still going into work.

There’s a pretty comprehensive list of businesses and services that will remain functional at this time and you can read about them here.

Businesses that are not deemed essential and that defy the order may be taken to court.

“We have to put the life of our people above our livelihood,” Jenkins said at a news conference Monday.

Do I need to rush to the grocery store and stock up on goods?

No. Again, grocery stores will remain open. The new shelter-in-place order also limits toilet paper purchases to 12 rolls per purchase. If a pack has more than 12 rolls, shoppers will be limited to one package.

The new order also lifts delivery hour restrictions for stores to give retailers a chance to keep up with increased demand.

What if I live in Dallas County but work in another county?

If you work for a nonessential business or service located outside of Dallas County but are a resident of Dallas, then you are required by this order to remain at home. Jenkins clarified that during a Twitter Q&A Monday morning.

My office is out of county but I live in Dallas County. Can I go to work at the office of my out of county employer who is not an essential business under your order?

No. All Dallas County residents are covered by the order. Please tell your employer and show them order.

— Clay Jenkins (@JudgeClayJ) March 23, 2020


Can I still walk my dog? What about exercise?

Yes, use of public spaces is still allowed as long as you stay the recommended six feet away from other individuals in those public spaces. You can also still go jogging, hiking, walking and cycling.

Can Uber and Lyft still operate?

Jenkins said on Twitter on Monday that ride-hailing services, such as Uber and Lyft, as well as taxis are considered essential services.

How long does this order last?

The new order is in effect until April 3, but the Dallas County Commissioners Court can extend it — and Jenkins expects that will happen. On Monday he said the order could last months but he hopes it is shorter than that.

Jenkins said it would take the medical community recommending an end to the policy for him to lift it.

Will my church have services?

No. Religious institutions are required to close and can only provide conduct services via webcast. They must also limit on-site staff to 10 or less when preparing video for services.

What if I had a party planned at an events center?

All gatherings occurring outside a household, no matter the size, are prohibited under this order.


CARES ACT – What Is In CoronaVirus Stimulus?

For a quick rundown of what is in the stimulus package from Congress see https://docs.google.com/document/d/1Y9uDzdMDKb1-RCCfoNodj3RW_gX5_G4dH9ztSIs3dxM/edit


National Resources from Mi Familia Vota

Nation-wide resources for COVID from Mi Familia Vota.


Dallas Testing Sites: Coronavirus (COVID-19): 

Dallas County currently has two testing locations. They are open from 8 a.m. to 5 p.m. every day.

    • Ellis Davis Field House
      • 9191 S Polk St.
        Dallas, Texas 75232
  • American Airlines Center
    • 2500 Victory Ave. Dallas, Texas 75201

For more information: https://dallascityhall.com/Pages/Coronavirus-Testing-Sites.aspx

Dallas – Food and Grocery Assistance

North Texas Food Bank

has shifted to box distribution model with partner agencies. Food4Kids and School Pantry programs remain fully functional, and they are partnering with the City to deliver snack/hydration kits to the homeless.

North Texas Food Bank Mobile Pantry will be making stops in select communities April 1 through 17. Visit the North Texas Food Bank website for upcoming dates and locations. 

Dallas County Health and Human Services Older Adult Services Program is currently providing meals delivered to homebound seniors. There is a drive-thru for hot meal pick-up service set up at each senior center location. Seniors needing these resources can call 214-819-1860 to enroll.

Dallas Farmers’ Market: 920 S. Harwood St., Dallas, TX 75201. Hours of operation: Saturday, 9 am to 3 pm and Sunday, 10 am to 3 pm.

Downtown Dallas, Inc. has provided a map of restaurants offering delivery and take-out in Downtown Dallas bit.ly/DTDallastakeout

Salvation Army Drive-Through Grocery Services – In response to a once-in-a-lifetime pandemic, The Salvation Army of North Texas is operating 13 drive-through grocery service locations in Collin, Dallas, Denton, Ellis and Tarrant counties to support families experiencing a loss in income or lowered wages due to the coronavirus outbreak. To serve anyone that presents a need, income verification and other typical requirements for assistance have been suspended. Food pantries will continue to operate without disruption. To find a list of drive-through grocery service locations and hours of operations, please visit www.salvationarmydfw.org/

Crossroads Community Services food pantry details can be found Here.


COVID-19 and Public Charge: What Immigrant Communities Need to Know

Updated March 23, 2020 

On March 13, USCIS announced that testing, prevention, or treatment for COVID-19, also called Coronavirus, would NOT be used against immigrants in a public charge test. This means that immigrant families should seek the care they need during this difficult time. All of us have a role to play in keeping our communities healthy. This is especially true when our communities face a public health emergency like COVID-19. Immigrant families may be wondering which resources are available to them during this time. Below is some information about immigrants’ rights in health care settings: 

    • It is safe and smart to see the doctor if you need care. Your doctor is required to honor your right to privacy. You do not need to share any information about your immigration status unless you apply for Medicaid or other health coverage. 
    • You can still see a doctor without medical insurance. This includes care you receive in the emergency room, at community and migrant health centers, free clinics, and public hospitals. If you don’t have a doctor, call a local community health center for assistance.  You can find a health center here: https://findahealthcenter.hrsa.gov/ 
    • Hospitals and health care spaces are safe to visit. Federal guidelines prohibit immigration agents from conducting arrests or other enforcement actions at health care facilities, such as hospitals, doctors’ offices, health clinics, and urgent care facilities.
  • CLICK HERE to learn more about your rights when accessing health services.

If you feel your rights or the rights of someone you know have been violated, you can file an immigration enforcement civil rights complaint. To learn more about filing a complaint, click here.


On February 24, the Trump administration implemented a new wealth test for people applying for their green card. This wealth test — also known as the public charge test — affects only a select group of immigrants. Here are the facts on public charge: 

  • Public charge does not apply to all immigrants. To learn more about who is affected by the rule, visit Protecting Immigrant Families or Keep Your Benefits (for California residents).
  • Many health and nutrition programs are NOT included in the public charge test – and are still safe to use. These include:
    • Emergency Medicaid
    • State and locally funded health care
    • Disaster assistance
    • Pandemic EBT (P-EBT) replacement for school meals
    • Disaster SNAP (also known as D-SNAP or disaster food stamps)
    • Children’s Health Insurance Program (CHIP)
    • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)
    • School meals (free and reduced price lunch)
    • Food banks and homeless shelters 
    • Child care related services
  • A family member’s use of public benefits will not affect an immigrant’s green card application. There is no benefit to disenrolling U.S. citizens or other eligible family members from health and nutrition programs. 

For more information, visit www.protectingimmigrantfamilies.org and learn more about how to keep our communities healthy and strong. 

Additional resources can be found at https://unitedwedream.org/2020/03/healthcare-access-for-undocumented-folks-in-the-time-of-covid19/

Summary of CARES Act [Immigration Hub]

Short summary of the COVID-19 Stimulus and Supplemental Funding Bill (CARES Act) put together by the Immigration Hub, which also highlights Immigration-Specific Provisions. 

SPAN CARES Act FAQ [House Committee on Ways and Means]

Frequently asked questions about CARES Act in Spanish, written by the House Committee on Ways and Means


Resources for Immigrant Community during COVID-19, by city [RAICES]

Food, health, school/child care, employment, city-wide closure information, free services offered/shelter, transportation 


COVID Undocumented Community Resource Page Toolkit [Informed Immigrant]

Informed Immigrant is proud to launch the Resources For the Undocumented Community During Coronavirus page to connect immigrant families with resources during this difficult time. This is the first iteration of our resource page, which includes national and state-based resources including food distribution sites, mutual aid funds, and health care accessible to undocumented and mixed status families.

Do you have a resource you would like us to add to our page? Please fill out this form, or reply to me (susie@fwd.us) and my colleague, Ana Aldazabal (ana@fwd.us) 



Texas Undocumented Worker Fund [Workers Defense Project] 

Solicitud para el Fondo de Emergencia para Trabajadores Indocumentados de Texas / Texas Undocu Worker Fund Application

La membresía de Proyecto Defensa Laboral (www.workersdefense.org) creó este fondo como forma de ‘ayuda mutua’ reconociendo que el sistema económico actual nos falla y qué nos toca crear soluciones alternativas por el bienestar de nuestra comunidad ante la pandemia de COVID-19. Esperamos poder dar $250 a familias y hogares de familias inmigrantes de bajo ingreso en Texas.

QUIEN PUEDE SOLICITAR?: Personas y familias de bajo ingreso en los áreas metropolitanas de Houston, Dallas y Austin quienes no se beneficiarán de asistencia financiera federal. Solicitar antes del 12 de abril, 2020.

The membership of Workers Defense Project (www.workersdefense.org) created this fund as a form of ‘mutual aid’ recognizing that our current economic system fails us and it’s up to us to create alternative solutions for the well-being of our community during the COVID-19 pandemic. We hope to be able to give $250 to 60 families / households of low-income immigrant families in Texas.

WHO CAN APPLY: Low-income people and families in the Houston, Dallas and Austin metro areas that will not benefit from federal financial assistance. The initial window to apply is April 1 – 12th, 2020.



SPANISH AND ENGLISH Resources for the Undocumented Community during the Coronavirus Emergency [Informed Immigrant]

Spanish: https://www.inmigranteinformado.com/guides/coronavirus/#

English: https://www.informedimmigrant.com/guides/coronavirus/#  


This is a Spanish language page and the first iteration of its resource page, which includes national and state-based resources including food distribution sites, mutual aid funds, and health care accessible to undocumented and mixed status families. We expect to include more resources as they become available over the coming days as well as a resource page in English very soon.

Covid-19 & Public Charge Guidance [MFV]

Below please find message guidance and more resources for your constituencies.

Covid-19 Resources & Public Charge Guidance – Google Doc Here

Public Charge & COVID-19

  • Highlight: For families that are concerned about the “public charge” rule, immigration officials have confirmed that they will neither consider testing, treatment, nor preventative care related to COVID-19 as part of a public charge inadmissibility determination.  
  • Talking Points from National Protecting Immigrant Families (PIF) Campaign: Coronavirus TPs

Know Your Medical Rights [Texas Immigration Statewide Call, 3/24]

Notes from call on 3/24 addressing medical rights of immigrants.


Undocu-friendly Care Centers during COVID-19 & Other Resources [United We Dream]

Here is a list of undocu-friendly care centers in each state. 

Below is a list of all the COVID-19 content UWD has produced.


DACA Update [Informed Immigrant] 

Please see above for updates on how COVID-19 may impact DACA renewals and up to date information on any action the Supreme Court may take. As always, we’re committed to supporting you in any way possible. We will work on updating this page as new information surfaces.

Includes info on:

  • DACA renewal clinics
  • USCIS offices
  • Unemployment eligibility
  • Social distancing, etc.



Dallas Welcoming Communities and Immigrant Affairs Resources Hub

​Dallas Welcoming Communities and Immigrant Affairs have launched an online resource hub with free and low-cost resources for our immigrant and refugee communities impacted by COVID-19. Visit  communityresources.dallascityhall.com/  and search for available resources using your zip code. 

Multilingual COVID-19 Resources

Information on coronavirus in various languages. 


Paid Sick Leave, Paid Family Leave & Medical Leave Laws, by state

Spreadsheet of every state and local paid sick leave & paid family and medical leave law, organized by state with details on each law





  • NDLON Immigrant Worker Safety Net Fund

For people in the NDLON network.


  • WDP Undocumented Workers Fund

For undocumented Texans; via Workers Defense Project: 

Texas Undocu Worker Emergency Fund


  • Get Shift Done for North Texas
  • Dallas County COVID-19 Response Fund
    • Food Assistance
      • North Texas Food Bank’s Neighbors Helping Neighbors virtual food drive will help NTFB meet the increased demand across their 13-county service area. With thousands of people facing layoffs or furloughs, combined with children at home, it is clear the demand is at an all-time high. To support this vital resource, please make a gift: www.ntfb.org/give.
    • Frontline Responders
    • The Dallas County COVID-19 Response Fund was established to provide frontline responders with the resources necessary to directly combat the spread of the virus SARS-CoV-2 which produces the novel coronavirus disease COVID-19. By donating to this fund, your contribution will go directly to the front lines of the fight in Dallas County.


Food and other resources for black communities in Austin and in the US [401]


Coronavirus: Wisdom from a Social Justice Lens [Irresistible Podcast]

Via irresistible podcast, formerly known as Healing Justice Podcast. This episode’s transcript can be found here.


Resource List


Texas Rising at UT Dallas

List put together for UT Dallas students and Dallas Co. at large.


Food and other resources for black communities in Austin and in the US [401]


Coronavirus: Wisdom from a Social Justice Lens [Irresistible Podcast]

Via irresistible podcast, formerly known as Healing Justice Podcast. This episode’s transcript can be found here.


Resource List


Texas Rising at UT Dallas

List put together for UT Dallas students and Dallas Co. at large.


Other Mental Health Resources for Youth

For more info on these resources, see below in the “MENTAL HEALTH” section of this document.


Dallas ISD Food Services

As of April 6, 2020, Dallas ISD will provide grab-and-go meals for families once per week, every Thursday at 47 locations throughout the district. Families will receive enough meals for the whole week. For eligibility and for the most current list of pickup locations, visit https://www.dallasisd.org/Page/62476 

Pick-up locations:

  • Molina, Moises 
  • Kimball, Justin F. 
  • Lincoln 
  • Pinkston, L. G. 
  • Roosevelt, Franklin 
  • Samuell, W. W. 
  • South Oak Cliff 
  • Spruce, H. Grady 
  • Sunset 
  • White, W. T. 
  • Carter, David W. 
  • North Dallas 
  • Skyline 
  • Madison, James 
  • Conrad, Emmett 
  • Wilmer-Hutchins Hs 
  • Adamson, W. H. 
  • Adams, Bryan 
  • Atwell, W. H. 
  • Browne, T. W. 
  • Comstock, E.b. 
  • Young Men’s Leadership Academy 
  • Benjamin Franklin International Exploratory Academy 
  • Gaston, W. H. 
  • Greiner, W. E. 
  • Hill, Robert T. 
  • Holmes, Oliver W. 
  • Piedmont GLOBAL Academy
  • Long, J. L. 
  • Thomas C. Marsh Preparatory Academy 
  • Rusk, Thomas J. 
  • Spence, Alex W. 
  • Stockard, L. V. 
  • Storey, Boude 
  • Quintanilla, Raul 
  • Seagoville Ms 
  • Zumwalt, Sarah 
  • Dade, B. E. 
  • Tasby, Sam 
  • Garcia, Hector P. 
  • Lang, Harold W. 
  • Medrano, Francisco Pancho 
  • Kennedy-Curry 
  • Holmes, Zan 
  • Balch Springs 
  • Ann Richards Steam Academy 
  • Cigarroa, Leonides Gonzalez

Dallas ISD Mental Health Resources & Virtual Counseling

Resources and virtual counseling for Dallas ISD parents, guardians and staff. 

NAMI North Texas

National Alliance on Mental Illness North Texas has lots of local resources. Visit https://www.naminorthtexas.org/local-resources.html 

ADAPT Community Solutions and Mobile Crisis Team

(866) 260-8000

24-hour crisis hotline and face-to-face mental health services for people experiencing a mental health crisis.

American Association of Suicidology

  • If you’re struggling with the loss of a loved one who died by suicide, visit the American Association of Suicidiology for resources and options.
  • Visit https://suicidology.org 

Open Path Psychotherapy

  • Open Path Psychotherapy Collective provides middle and lower-income level individuals, couples, families, and children with access to affordable psychotherapy and mental health education services.
  • Partners with licensed mental health clinicians in private practice across the US.
  • Cost: Pay a one-time membership fee of $59; from there the per-session fee will be in a range between $30 and $60 for individual counseling (and between $30 and $80 for couples and family counseling.
  • Website: https://openpathcollective.org 

Real to The People [Limited Time Cost Free]

  • Online private counseling, or group counseling facilitated by a therapist, plus hosted events that cover coping strategies and mental health support 
  • Website: join-real.com  

MHA (Mental Health America) e-Psychiatry [Paid]

  • Offers appointments with providers licensed in all 50 states over secure video conference sessions. 
  • Fees vary depending on the providers, but a free sign up can allow users to compare rates. Does accept individuals who are uninsured. 
  • Website: https://mha.e-psychiatry.com 

Happy App [Paid]

  • Mobile app that connects individuals experiencing stresses and life struggles to “Support Givers” – vetted persons who will listen, affirm, and ask questions to try to offer new perspectives 
  • Support Givers are not licensed therapists, and are meant only to offer emotional support and empathy to their callers and the service is not intended to substitute for professional care
  • First call is free, afterwards the rate is $12 per 30 minutes, prorated per minute so callers only pay for the time they need. Available 24/7
  • Official partner of the American Heart Association (AHA) and Mental Health America (MHA)
  • Free download available in Android and Apple app stores

Better Help [Paid]

  • Online private counseling with licensed and credited LMFTs, social workers and psychologist.
  • The cost of counseling through BetterHelp ranges from $40 to $70 per week (billed monthly) and includes unlimited access to your counselor. You can cancel your membership at any time for any reason.
  • Website: https://www.betterhelp.com 

Talkspace [Paid]




    • Domestic Violence Hotline – 800-799-7233
    • National Domestic Violence Hotline 800-799-SAFE
    • Dallas Area Rape Crisis Center 972-641-RAPE (7273)
    • Adult and Child Abuse Hotline 800-252-5400

Emergency Assistance

    • North Dallas Shared Ministries 972-620-8690
    • Parkland Homes 214-590-0153
    • Catholic Charities 214-520-6590
    • Violence Intervention and Prevention Center at Parkland Hospital 214-590-2926
    • After hours – 214-590-8000

Battered Women’s Shelters

  • The Family Place 214-941-1991
  • Genesis Shelter 214-946-HELP (4357)
  • Brighter Tomorrows 972-262-8383
  • Mosaic Family Services 214-823-4434
  • Hope’s Door 972-422-7233
  • New Beginning Center 972-276-0057
  • The Salvation Army (DAL) 214-424-7208
  • The Salvation Army (FTW) 817-332-2495
  • Safe Haven (Tarrant) 877-701-7233

Transitional Housing

  • Mosaic Family Services 214-823-4434
  • Home Sweet Home 214-424-7033
  • Crossroads 972-254-4003

Domestic Violence Counseling

  • Brighter Tomorrow 972-263-0506
  • The Family Place 214-443-7701
  • Genesis Outreach 214-559-2050
  • Mosaic Family Services 214-821-5392
  • New Beginnings Center 972-276-0423


  • The City of Dallas Rental Assistance Social Services Financial Assistance provides emergency assistance to individuals and families who have experienced a temporary financial crisis. The appointment lines are open Monday through Friday, from 9:00 a.m. to 4:00 p.m.
    • Rental assistance to persons at-risk of homelessness and who are low-income (below 30% of the area median income). 

Ayuda para el alquiler, servicios sociales y asistencia financiera

  • Ofrece ayuda de emergencia a los individuales y a las familias quienes hayan

experimentado una crisis financiera temporal. Las líneas de asistencia aceptan citas

de lunes a viernes de 9 de la mañana a 4 de la tarde.

Ayuda para el alquiler a personas en riesgo de quedarse sin hogar y que son

De bajos recursos (menos del 30 por ciento del ingreso medio del area).

○ Asistencia con las cuentas por servicios públicos (factura de electricidad, del

gas y del agua) máximo una vez por año no mayor de $300 para clientes de

Reliant Energy, TXU and ATMOS Energy (con la excepción de eventos “blitz”

determinados por el fundador). 

    • Adicionalmente existe apoyo a traves del programa Dallas Water Share.
      • Contactos para Linea de Ayuda y de Citas
      •  Servicios Sociales del Centro Comunitario Martin Luther King, Jr. – 214-670-8416
      • Servicios Sociales del Centro de Usos Múltiples del Oeste de Dallas – 214-670-6530
  • El IRS ha aplazado el plazo de presentación de impuestos federales hasta el 15 de julio. Encuentre más información sobre la desgravación fiscal de Coronavirus aquí.
  • Los residentes pueden llamar al 211 o visitar www.211texas.org y dar su código postal para obtener una lista de recursos financieros y en especie locales disponibles en su área.
  • El Salvation Army sirve a la comunidad ofreciendo lo siguiente: despensa de alimentos con servicio de entrega al automóvil en 13 ubicaciones; programa educativo para nuestros albergues con niños para continuar su educación; oportunidades de aprendizaje remoto para niños en toda la región; asistencia financiera para pagar alquileres e hipotecas, servicios públicos y medicamentos con prescripción; además entrega de alimentos para personas de la tercera edad y veteranos de guerra. La verificación del ingreso y otros requisitos típicos para obtener ayuda se han suspendido para poder servir a cualquier persona necesitada. Consulte aquí para encontrar la localidad más cercana a usted. 

Mortgage, Rent, Housing

  • ​The City of Dallas Housing and Neighborhood Revitalization office has created a helpful guide with information on financial relief for mortgage payments, rent payments and more. You can access the information sheet here
  • If you are a Dallas Housing Authority client, please immediately report any loss of income in order to reduce your portion of rent and inspections will be restricted to health and safety only.
  • Texas Department of Housing and Community Affairs Foreclosure Prevention 1-888-995-HOPE (4673).
  • Texas Health and Human Services Commission has resources available. There may be vouchers to assist those in need with paying their rent. Also get government assistance with other needs, including lease application fees, information on low income housing and security deposits. Dial 1-877-541-7905 to find additional ways to get rent help.
  • The U.S. Department of Housing and Urban Development (HUD) offers programs that can help you with paying your mortgage and also avoid foreclosure. Local resources, including government and non-profit assistance, can help qualified homeowners.
  • Dallas County Judge Clay Jenkins’ Order states that Dallas County Justices of the Peace cannot proceed with evictions until May 18, 2020 (date subject to change). If you have concerns, volunteer attorneys are on stand-by to assist. Send an email to: DallasEvictions2020@gmail.com, and a volunteer lawyer will get back with you. Include your name, contact and landlord information, and other pertinent facts. The service is free


Family First Coronavirus Act 

Congress and the White House approved and signed into law the Family First Coronavirus Act (“FFCRA”), which expands protections under the Family Medical Leave Act as well as paid sick leave to eligible employees for qualifying reasons related to COVID-19.